Patient Billing Specialist - Hybrid (MA)

ACTalent; United States; Hybrid; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

Actalent in Westwood, MA is seeking a patient billing representative to handle high volumes of inquiries, coordinate with insurers, and ensure accurate billing while upholding HIPAA standards.

The role supports a hybrid work environment, with one onsite day per week after training, and offers a contract-to-hire path. Pay ranges from $25.00–$27.00 per hour, depending on qualifications and location.

Qualifications

• 1+ year of EPIC experience.
• Experience working in a multi-specialty ambulatory clinic.
• Ability to communicate effectively with insurance companies and understand the claims process.

Responsibilities

• Respond to a high volume of patient inquiries via phone, mail, and electronic messaging regarding billing and account-related issues.
• Research and resolve patient billing inquiries by liaising with insurance companies, third-party payers, and other external contacts.
• Collect outstanding balances and update patient demographic and insurance information during patient interactions.
• Verify insurance eligibility using payer websites, available technologies, and direct communication with insurance companies.
• Understand hospital and professional billing practices, including reading and interpreting EOBs, billing commercial and government payers, resolving claim denials, and assisting patients with COB.

Skills

EPIC experience

Ambulatory clinic experience

Insurance communications

Education

High School Diploma

Job description

Actalent in Westwood, MA is seeking a patient billing representative to handle high volumes of inquiries, coordinate with insurers, and ensure accurate billing while upholding HIPAA standards.

The role supports a hybrid work environment, with one onsite day per week after training, and offers a contract-to-hire path. Pay ranges from $25.00–$27.00 per hour, depending on qualifications and location.