Patient Billing & Revenue Specialist I

McLaren Health Care; Lansing (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

McLaren Health Care in Michigan seeks a Patient Accounting Representative I to support billing, posting, and collections within the CBO. You will perform assigned tasks ensuring quality and productivity standards.

The role requires basic finance or healthcare exposure and a high school diploma; preferred is an associate degree. You will communicate professionally with patients and insurers and assist with account resolution.

Qualifications

• High school diploma or GED required.
• 1 year of experience in Finance/Accounting, Customer Service or Healthcare.
• Preferred: Associate degree or equivalent with relevant experience.
• Working knowledge of CPT, HCPCS, and ICD-10.

Responsibilities

• Performs assigned patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
• Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
• Processes, researches, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters.
• Communicates professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.
• Reviews insurance coverage, payer requirements, claim status, account balances, denials, edits, and other account information as needed to support billing, reimbursement, and compliance requirements.
• Completes data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks necessary to maintain accurate patient accounting records.

Skills

Customer service

Finance experience

Healthcare knowledge

Education

High School Diploma or GED

Associate Degree in Health Care, Finance or related area

Job description

McLaren Health Care in Michigan seeks a Patient Accounting Representative I to support billing, posting, and collections within the CBO. You will perform assigned tasks ensuring quality and productivity standards.

The role requires basic finance or healthcare exposure and a high school diploma; preferred is an associate degree. You will communicate professionally with patients and insurers and assist with account resolution.