Patient Accounting Specialist II – Billing & Collections

McLaren Health Care; Shelby Charter Township (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full-time

8:00 AM–4:30 PM

No on-call

Job summary

McLaren Health Care is seeking a Patient Accounting Representative II to handle assigned revenue cycle tasks including billing, follow-up and collections. You will update accounts, post payments and resolve insurance and patient balance issues, ensuring accurate financial records.

Schedule is full-time with daytime hours (8am–4:30pm). Strong attention to detail and experience in Finance, Accounting or healthcare customer service are preferred; CPT/HCPCS/ICD-10 knowledge is a plus for billing

Qualifications

• High School Diploma or GED required.
• 3 years of experience in Finance/Accounting, Customer Service or Healthcare.
• Preferred: Associate degree in Health Care, Finance or related area; combined education and experience accepted.

Responsibilities

• Performs assigned patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
• Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
• Processes, researches, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters.
• Communicates professionally with patients, insurance carriers, internal departments, and other customers to obtain information and support timely account resolution.
• Reviews insurance coverage, payer requirements, claim status, account balances, denials, edits, and other account information to support billing, reimbursement, and compliance.
• Completes data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks to maintain accurate patient accounting records.

Skills

Customer service

Finance knowledge

Healthcare knowledge

Education

High School Diploma or GED

Associate Degree in Health Care or Finance

Tools

CPT/HCPCS/ICD-10 knowledge

Job description

McLaren Health Care is seeking a Patient Accounting Representative II to handle assigned revenue cycle tasks including billing, follow-up and collections. You will update accounts, post payments and resolve insurance and patient balance issues, ensuring accurate financial records.

Schedule is full-time with daytime hours (8am–4:30pm). Strong attention to detail and experience in Finance, Accounting or healthcare customer service are preferred; CPT/HCPCS/ICD-10 knowledge is a plus for billing