Patient Billing Resolution Specialist

Westchester Medical Center Health Network; Town of Mount Pleasant (NY); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Westchester Medical Center Health Network is seeking a Billing Facilitator to handle patient inquiries and corrections, working with payers, vendors, and collections to ensure accurate physician billing.

The role requires 1–3 years of healthcare billing experience and a high school diploma, with a Bachelor’s degree preferred. Intermediate Excel skills and attention to detail are essential for handling audits, refunds, and data reporting.

Qualifications

• Minimum of 1-3 years of professional billing experience in a health care industry.
• Education: High School diploma or equivalent; Bachelor's degree preferred.
• Intermediate knowledge of Excel.

Responsabilités

• Deals directly with patients to resolve non-routine billing issues.
• Serves as the initial contact for billing vendor in the resolution of billing issues that are beyond the vendor's scope of services.
• Provides billing vendor with required documents and information that vendor does not have access to (e.g., medical chart records).
• Researches payments received that do not contain back up documentation.
• Assists in the preparation of statistical reports by compiling and researching data.
• Responds to third party requests for information.
• Assist with refund process.
• Works with collection agency to verify account legitimacy and payment data.
• Assists with audits and reviews.
• Maintains patient confidentiality by adhering to all HIPAA guidelines.
• Displays positive attitude and constructively contributes to work team.
• Effectively uses automated systems to perform work assignments.
• Performs other tasks as assigned.

Formation

High School diploma or equivalent

Bachelor's degree (preferred)

Outils

Excel

Description du poste

Westchester Medical Center Health Network is seeking a Billing Facilitator to handle patient inquiries and corrections, working with payers, vendors, and collections to ensure accurate physician billing.

The role requires 1–3 years of healthcare billing experience and a high school diploma, with a Bachelor’s degree preferred. Intermediate Excel skills and attention to detail are essential for handling audits, refunds, and data reporting.