Patient Billing & Insurance Specialist II

The University of Kansas Health System; Lenexa, Northern (KS, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Accounting Representative II in Lenexa, KS. The role focuses on accurate and timely handling of research-related billing and patient inquiries within the Patient Financial Services department.

You will review charges, apply CMS rules, invoice studies, and assist study teams and CTO with monthly invoices while maintaining compassionate communication with patients and insurance companies.

Qualifications

• Experience in customer service, claims processing or billing.
• Ability to follow billing rules and CMS guidelines for research services.
• Strong attention to detail and accuracy in invoicing.

Responsibilities

• Review research charges and route to the correct payer source.
• Invoice study billable services to the correct study after applying discounts.
• Respond to patient billing questions with empathy and resolve issues.
• Follow up on outstanding balances with study groups and insurance providers.
• Document actions and communicate with departments per policy.
• Coordinate with collection agencies to update account information.

Skills

Customer service

Claims processing

Billing

Education

High School Graduate

Associates Degree

Tools

Epic

Job description

The University of Kansas Health System is seeking a Patient Accounting Representative II in Lenexa, KS. The role focuses on accurate and timely handling of research-related billing and patient inquiries within the Patient Financial Services department.

You will review charges, apply CMS rules, invoice studies, and assist study teams and CTO with monthly invoices while maintaining compassionate communication with patients and insurance companies.