Patient Accounting Rep II

The University of Kansas Health System; Lenexa, Northern (KS, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Accounting Representative II in Lenexa, KS. The role focuses on accurate and timely handling of research-related billing and patient inquiries within the Patient Financial Services department.

You will review charges, apply CMS rules, invoice studies, and assist study teams and CTO with monthly invoices while maintaining compassionate communication with patients and insurance companies.

Qualifications

• Experience in customer service, claims processing or billing.
• Ability to follow billing rules and CMS guidelines for research services.
• Strong attention to detail and accuracy in invoicing.

Responsibilities

• Review research charges and route to the correct payer source.
• Invoice study billable services to the correct study after applying discounts.
• Respond to patient billing questions with empathy and resolve issues.
• Follow up on outstanding balances with study groups and insurance providers.
• Document actions and communicate with departments per policy.
• Coordinate with collection agencies to update account information.

Skills

Customer service

Claims processing

Billing

Education

High School Graduate

Associates Degree

Tools

Epic

Job description

Patient Accounting Rep II page is loaded## Patient Accounting Rep IIlocations: Lenexa, KStime type: Full timeposted on: Posted Todayjob requisition id: R-57556# Position TitlePatient Accounting Rep IISouthlake Campus## Position Summary / Career Interest:The Patient Accounting Representative II is responsible for functions within assigned Patient Financial Services (PFS) department. Responsible for accurate and timely action on accounts as it relates to specific responsibilities. Complies with governmental and managed care rules and regulations. Meet department goals as well as productivity and quality standards. Attends and actively participates in training and education.**Responsibilities and Essential Job Functions*** Reviews Research related charges, directing charges to the proper responsible financial payer source.* Applies billing rules to research related charges billable to third-party health insurance payers based on CMS Claims Processing guidelines for Research Services.* Invoices study billable services to the correct study and applying the standard applicable discount.* Assists Study teams and the CTO in understanding of monthly invoices, answering questions and making corrections of any identified errors.* Follows up with Study Groups on outstanding sturdy related billing and balances owed by the study.* Assists with traditional follow up for Claims handled in the \"\"normal\"\" insurance billing/follow-up processes for Standard of Care services billed and followed up by the teams that follow up with insurance when questions arise regarding any impacts of billing related to the patient being in a clinical trial where traditional follow up is unable to remedy the denial.* Receives and resolves patient billing questions and complaints in a compassionate, courteous, professional and timely manner.* Takes actions to resolve issues such as changing insurance, re-filing claims, calling insurance companies or answering questions.* Documents actions taken as directed by department policy.* Works closely with collection agencies to assure that they receive updated information on accounts.* Provides input and assists with implementing departmental planning and process improvements.* Demonstrates the ability to effectively communicate with patients and insurance companies regarding sensitive financial matters.* Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.* These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.**Required Education and Experience*** High School Graduate* 1 or more years of experience in customer service, claims processing, corrections, or billing.**Preferred Education and Experience*** Associates Degree in a related field of study from an accredited college or university.* 1 or more years of experience in Epic.## Time Type:Full time## Job Requisition ID:R-57556### Important information for you to know as you apply:* The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. *See also* *.** The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].* Employment with the health system is contingent upon, among other things, agreeing to the and signing the agreement to the DRP.We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.