Patient Billing & Insurance Specialist

Cherry County Hospital & Clinic; Valentine (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

457 Plan

Job summary

Cherry County Hospital & Clinic in Valentine, NE is seeking a Patient Financial Services Representative to support the Business Office in billing, claims, payments, and account management. You will handle patient inquiries, provide accurate information, and help secure timely payments.

The role requires a high school diploma and 1–3 years of customer service experience, preferably in a medical setting, with proficiency in Microsoft Office and basic billing knowledge.

Qualifications

• High school diploma required.
• 1–3 years of customer service and/or business office experience, ideally in a medical setting.
• Experience with Microsoft Word, Excel, Windows and related systems.
• Knowledge of medical billing, insurance reimbursement, collections, or hospital accounting preferred.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential information with professionalism and discretion.
• Ability to work accurately in a busy office with frequent interruptions.

Responsibilities

• Process and submit electronic insurance claims to third-party payers.
• Post payments and adjustments to patient accounts.
• Review claims for accuracy and resolve billing errors.
• Follow up on outstanding patient and insurance balances.
• Respond to patient questions regarding bills, insurance claims, and payment options.
• Maintain accurate and complete patient account documentation.
• Assist with audits, record reviews, and revenue cycle reporting.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Windows OS

Job description

Cherry County Hospital & Clinic in Valentine, NE is seeking a Patient Financial Services Representative to support the Business Office in billing, claims, payments, and account management. You will handle patient inquiries, provide accurate information, and help secure timely payments.

The role requires a high school diploma and 1–3 years of customer service experience, preferably in a medical setting, with proficiency in Microsoft Office and basic billing knowledge.