Patient Billing & Financial Care Advocate

Bryan Health; Lincoln (NE); On-site; USD 35,000 - 52,000; Full time

Job summary

Bryan Health is seeking a Patient Financial Services associate to handle billing inquiries and help patients and families with financial arrangements. You will support collection policies, assist with payment contracts, and scan correspondence into the PFS data system.

Essential duties include responding to phone inquiries, verifying demographic/insurance data, and processing financial options. Requires a high school diploma with healthcare/customer service preferred and the ability to maintain

Qualifications

• High school diploma or equivalency required.
• Associates degree in business or accounting preferred.
• Prior experience in healthcare or customer service preferred.

Responsibilities

• Responds to telephone inquiries about billing and accounts.
• Assists with payment arrangements and financial screening.
• Researches and updates patient demographics and insurance information.
• Opens/scans mail and processes it into the PFS system.
• Performs cashiering when handling patient payments.
• Ensures compliance with privacy regs when handling PHI and financial data.

Skills

Patient accounting

Financial counseling

Communication skills

Confidentiality

Education

High school diploma

Associates degree in business/accounting

Tools

Accounting software

Job description

Bryan Health is seeking a Patient Financial Services associate to handle billing inquiries and help patients and families with financial arrangements. You will support collection policies, assist with payment contracts, and scan correspondence into the PFS data system.

Essential duties include responding to phone inquiries, verifying demographic/insurance data, and processing financial options. Requires a high school diploma with healthcare/customer service preferred and the ability to maintain