Patient Billing & Collections Specialist

Virtua Health; Mount Laurel Township (NJ); On-site; USD 27,000 - 40,000; Full time

Job summary

Virtua Health in Mount Laurel, NJ, is seeking a billing specialist responsible for accurate and timely billing and account collections. The role involves obtaining billing documentation, posting charges, and preparing reports to ensure timely payments.

The ideal candidate has 1–3 years in billing or related hospital billing, fast data entry, and proficiency with Microsoft Office. Epic systems experience is highly preferred, and a HS diploma is required.

Qualifications

• 1-3 years in billing, collections, registration, or related hospital/office environment.
• Epic System experience highly preferred.
• Must have fast, accurate data entry skills.
• Good organizational skills and attention to detail.
• Able to work in a fast-paced environment with excellent customer service and interpersonal skills.
• PC literate with Microsoft Office applications (Word, Excel, Access)

Responsibilities

• Identifies items to be billed by procedure and services performed.
• Obtains necessary documentation for billing and obtains pre-certifications.
• Enters all charges and submits bills in accordance with Patient Accounting policy.
• Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
• Maintains data in billing management system, updating current and adding new demographic information, ensuring documentation is accurate and complete.
• Analyzes, identifies and trends billing issues to proactively reduce denials and variances.
• Works system generated reports such as residual balance, credits, no-pay.
• Reports and resolves variances and inefficiencies, escalating accounts as necessary to resolve billing issues.
• Interacts with various department staff and assists customer service inquiries internally and externally: liaison with Patient Accounting and Physician billing services, employers and insurance carriers to ensure accurate and timely billing process.
• Maintains open communication with management regarding billing and coding issues including documentation, denials/appeals, etc.
• Follows up on assigned insurances on a monthly basis and maintains records of declined claims requiring appeals.

Skills

Data entry

Organizational skills

Customer service

Interpersonal skills

Microsoft Office

Education

High School

Tools

Epic System

Billing system

Job description

Virtua Health in Mount Laurel, NJ, is seeking a billing specialist responsible for accurate and timely billing and account collections. The role involves obtaining billing documentation, posting charges, and preparing reports to ensure timely payments.

The ideal candidate has 1–3 years in billing or related hospital billing, fast data entry, and proficiency with Microsoft Office. Epic systems experience is highly preferred, and a HS diploma is required.