Patient Billing & Collections Specialist

Providence; Lubbock (TX); On-site; USD 22,000 - 34,000; Full time

Job summary

Providence Covenant Medical Group in Texas is hiring a Patient Accounts Clerk responsible for billing, collection, and follow-up on direct, third-party, and government accounts. You will identify denial trends and route complex inquiries with minimal supervision.

The role emphasizes customer service, accuracy, and teamwork. Providence offers comprehensive benefits and a mission-driven culture that values respect, inclusion, and patient-focused care.

Qualifications

• 2 years of Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
• Extensive Customer Service Skills as well as computer application.
• Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Responsibilities

• Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision.
• Identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for the purpose of routing.

Skills

Patient Accounting

Customer Service

Computer Skills

Education

Coursework/Training and 1 year of college or business experience

Job description

Providence Covenant Medical Group in Texas is hiring a Patient Accounts Clerk responsible for billing, collection, and follow-up on direct, third-party, and government accounts. You will identify denial trends and route complex inquiries with minimal supervision.

The role emphasizes customer service, accuracy, and teamwork. Providence offers comprehensive benefits and a mission-driven culture that values respect, inclusion, and patient-focused care.