Senior Billing and Collections Representative

Agence PROvidence; Lubbock (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Providence Covenant Medical Group in Lubbock, TX seeks a Senior Billing/Collection Representative to perform patient accounting tasks including enrollment, government and third-party billing, and follow-up on self-pay accounts. The role requires independent judgment, timely statistical data maintenance, and productivity reporting.

Join our team in a patient-focused environment, contributing to accurate billing, collections, and financial analysis to support clinical operations and revenue

Qualifications

• 2 years patient accounting experience in medical setting.
• Experience in customer service, third-party follow-up, government follow-up, patient collections, account resolution, billing, data analysis and/or cash applications.

Responsibilities

• Enrollment processes.
• Governmental and third-party billing and follow-up.
• Third-party account follow-up and self-pay analysis.
• Payment application and department support activities.
• Analysis of operational results and reporting.

Skills

Patient accounting

Customer service

Account follow-up

Data analysis

Education

1 year of college

2 years college experience

Job description

Under minimal supervision, Senior Billing/Collection Representatives, may be required to perform a variety of patient accounting functions including, but not limited to; enrollment processes, governmental and third-party billing, third-party account follow-up, self-pay account analysis and follow up, payment application and department support activities, provision of analysis of operational results management. Responsible for maintaining system statistical data and productivity reporting in a timely manner. Frequently exercises independent judgment and discretion, and within agreed upon limitations, makes financial decisions and takes action based on knowledge of the organization, its policies, procedures and/or personnel.

Providence caregivers are not simply valued – they’re invaluable. Join our team atCovenant Medical Groupand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 yearsPatient Accounting experience in a physician office, hospital, or medical collections.
• Experience in customer Service, third party follow-up, government follow-up, patient collections, account resolution, billing, data analysis and/or cash applications.

Preferred Qualifications:

• Coursework/Training:1 year of college or 1 year business experience.
• Medical Business Office experience in a physician office or hospital.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourmissionof caring for everyone, especially the most vulnerable in our communities.