Patient Billing & Collections Specialist

NCS; Columbia (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Globus Medical in Columbia, MD is seeking a Billing and Collections Support professional to assist with the medical revenue cycle. You will prepare new charges, verify insurance, maintain patient records, and collect on outstanding accounts receivable.

The role emphasizes adherence to government regulations and company policies, strong communication with patients and providers, and timely resolution of payer issues. A detail-oriented, independent worker with data accuracy will thrive here.

Qualifications

• Typically requires a minimum of 1-2 years of related experience.
• High school diploma or equivalent required.
• High level of quality awareness, accuracy, and attention to detail.
• Strong communication, organizational, and problem-solving skills.
• Data-oriented with basic proficiency in MS Office Applications, strong analytical skills, and the ability to create detailed reports.
• Sense of urgency and customer-oriented mindset with understanding of HIPAA compliance and Protected Health Information (PHI).
• Ability to work independently, multitask and handle various priorities in a fast-paced environment.
• Effective verbal and written communication skills.

Responsibilities

• Understands and maintains all governmental, regulatory, and company billing and compliance regulations and policies for payers.
• Assists patients in the resolution of the accounts, including processing payments by phone, setting up payment plans, filing appeals, and providing information to patients regarding intraoperative monitoring (IOM) services.
• Addresses patient billing inquiries and concerns from patients, surgeon offices, and facility customers.
• Obtains and documents all necessary information by contacting the patient, physician's office, hospital, next of kin, insurance carrier, etc.
• Identifies and reports to management any payer issues with regards to billing and collections.
• Reviews and logs correspondence regarding patient balances and collectionsProcesses, maintains, and rectifies accounts/records in a timely manner.
• Performs other duties as assigned.
• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
• Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.

Skills

Communication skills

Organizational skills

Problem-solving

Attention to detail

Customer service oriented

Sense of urgency

Independent multitasking

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

Globus Medical in Columbia, MD is seeking a Billing and Collections Support professional to assist with the medical revenue cycle. You will prepare new charges, verify insurance, maintain patient records, and collect on outstanding accounts receivable.

The role emphasizes adherence to government regulations and company policies, strong communication with patients and providers, and timely resolution of payer issues. A detail-oriented, independent worker with data accuracy will thrive here.