Patient Billing & Collections Specialist

Clive Behavioral; Augusta (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Skywood Recovery Center in Augusta, MI is seeking a Patient Accounts Representative to coordinate collection of patient out-of-pocket expenses during treatment episodes and after discharge, liaising with Admissions to define charges.

Requirements include a High School/GED and at least 2 years in insurance verification/billing. Strong interpersonal skills and MS Word/Excel proficiency are essential for on-site financial operations within a healthcare setting.

Qualifications

• High School Degree or GED required.
• Minimum of 2 years of experience required in insurance verification and/or insurance billing.
• Strong interpersonal skills and confidentiality when interacting with patients and families.
• Proficiency with MS Word and Excel for documentation and reporting.

Responsibilities

• Collaborate with Admissions to define expected out-of-pocket expenses at admission or for deferred payments.
• Meet patients at admission to review financial expectations for collections.
• Maintain accounting of payments and amounts due during treatment and after discharge.
• Calculate deductibles, co-pays, transportation fees, and other charges; communicate updates as statuses change.
• Coordinate outstanding fees with billing vendor and determine which debts to forward to collections.
• Maintain receipts/deposits accounting and manage bank deposits.
• Notarize documents and train FRN staff on notary procedures.

Skills

Interpersonal skills

Judgment

Analytical skills

Confidentiality

MS Word

Excel

Education

High School or GED

Tools

MS Word

Excel

Job description

Skywood Recovery Center in Augusta, MI is seeking a Patient Accounts Representative to coordinate collection of patient out-of-pocket expenses during treatment episodes and after discharge, liaising with Admissions to define charges.

Requirements include a High School/GED and at least 2 years in insurance verification/billing. Strong interpersonal skills and MS Word/Excel proficiency are essential for on-site financial operations within a healthcare setting.