Patient Accounts Specialist – Healthcare Billing

Laurel Ridge Treatment Center; Augusta (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Skywood Recovery Center, a residential treatment facility in Augusta, MI, is seeking a Patient Accounts Representative to coordinate the collection of patient out-of-pocket expenses. The role supports admissions, billing, and notary duties within a clinical finance context.

Requires a high school diploma and at least 2 years in insurance verification or billing; strong interpersonal skills and confidentiality are essential to coordinate payments and communicate charges to families and guarantors.

Qualifications

• High School Degree or GED required.
• Minimum of 2 years of experience required in insurance verification and/or insurance billing.

Responsibilities

• Coordinates and communicates outstanding out-of-pocket fees remaining after patient discharge to billing vendor and designates which fees should be turned over for collections.
• Maintains accounting of payments made and payments due throughout an active treatment episode, and meets with patients and/or guarantors to ensure timely payment on accounts.
• Calculates deductibles, co-payments, transportation fees, and ancillary fees and communicates these fees to patients and guarantors; updates calculations as status changes occur.
• Notarizes documents and trains staff on proper notary processes.
• Works with Admissions to define expected out-of-pocket expenses for families at admission or deferred payments.

Skills

Interpersonal skills

Good judgment

Analytical thinking

Problem solving

Confidentiality

MS Word / Excel

Education

High School Diploma or GED

Tools

MS Word

Excel

Job description

Skywood Recovery Center, a residential treatment facility in Augusta, MI, is seeking a Patient Accounts Representative to coordinate the collection of patient out-of-pocket expenses. The role supports admissions, billing, and notary duties within a clinical finance context.

Requires a high school diploma and at least 2 years in insurance verification or billing; strong interpersonal skills and confidentiality are essential to coordinate payments and communicate charges to families and guarantors.