Patient Billing & Claims Specialist

Omega Healthcare Management Services Pvt. Ltd.; Denver (CO); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Bonus programs

Paid time off

Job summary

Omega Healthcare Management Services is seeking a Patient Account Representative to discuss medical billing statements with patients, explain insurance coverage, and facilitate timely payment collection. The role emphasizes accurate documentation, HIPAA compliance, and collaboration with insurers.

Responsibilities include updating patient data, resolving discrepancies, and guiding patients through payment plans and financial assistance options.

Qualifications

• 1–2 years of medical billing, insurance terminology, and reimbursement practices.
• Proficient computer skills and experience with EHR/billing systems.
• High School diploma; healthcare administration education is a plus.

Responsibilities

• Call patients to discuss billing statements and payment collection.
• Explain billing processes, coverage, and payment options clearly.
• Provide customer service, resolve billing discrepancies, and answer insurance questions.
• Verify and update patient demographics and insurance info.
• Document communications in databases and maintain HIPAA compliance.
• Collaborate with insurers and coding staff to resolve claim denials.

Skills

Patient communication

Medical billing

HIPAA compliance

Customer service

Phone etiquette

Data entry

Education

High School Diploma

Healthcare admin education (a plus)

Tools

EHR systems

Billing software

Microsoft Office

ADP

Oracle

Job description

Omega Healthcare Management Services is seeking a Patient Account Representative to discuss medical billing statements with patients, explain insurance coverage, and facilitate timely payment collection. The role emphasizes accurate documentation, HIPAA compliance, and collaboration with insurers.

Responsibilities include updating patient data, resolving discrepancies, and guiding patients through payment plans and financial assistance options.