Patient Billing & Access Specialist

BayMark Health Services, Inc.; Normal (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Accident Injury, Hospital Indemnity

Short & Long Term Disability

Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BayMark Health Services, Inc. is seeking a dedicated Patient Access Representative / Patient Account Representative for its MedMark Treatment Centers in Illinois.

The role focuses on patient billing, verification of invoice information, and maintenance of third-party billing records to resolve a variety of problems and ensure accurate accounts. The candidate should have a high school diploma and 2+ years in a medical office setting, with experience in Medicaid, PAC, and commercial insurance

Qualifications

• High school diploma or equivalent (minimum) and 2+ years in a medical office setting.
• Knowledge of Medicaid, PAC and commercial insurance preferred.
• Excellent customer service and professional public presentation skills, including telephone etiquette.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions related to patient’s accounts.
• Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
• Contact third party payers (insurance providers and state/federal agencies) for payment post billing.
• Resolve issues with payment and billing, authorization process.
• Reconcile daily money collected.
• Forward information as appropriate to expedite payment.
• Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.
• Insure completion of pre-authorization process by inquiry and referral to clinician.
• Monitor insurance authorizations and claim rejections.
• Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient’s accounts.
• Perform tasks consistent with authorization and billing requirements.
• Contact patients for payment of account or payment arrangements according to current policy.
• Manage revenue cycle, production logs, balances and collections for self-pay clients.
• Maintain confidentiality of patient records.
• Assist with archiving discharged files, including archiving
• Respond appropriately to requests for information regarding accounts from payer, attorney, and others.
• Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.
• Other duties, as assigned.

Skills

Customer service

Telephone etiquette

Communication skills

Written communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

BayMark Health Services, Inc. is seeking a dedicated Patient Access Representative / Patient Account Representative for its MedMark Treatment Centers in Illinois.

The role focuses on patient billing, verification of invoice information, and maintenance of third-party billing records to resolve a variety of problems and ensure accurate accounts. The candidate should have a high school diploma and 2+ years in a medical office setting, with experience in Medicaid, PAC, and commercial insurance