Patient Benefits & Reimbursement Specialist

Valeris, Inc.; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with match

PTO and holidays

Career advancement opportunities

Job summary

Valeris, Inc. is seeking a Benefits Specialist to work in our Indianapolis office, helping patients, providers, and insurers access therapy with compliant support.

You will verify benefits, coordinate prior authorizations, and assist with patient enrollment and eligibility while upholding company policies and patient confidentiality.

Join a mission-driven team offering robust health benefits, 401(k) with match, PTO, and opportunities for growth in a supportive, inclusive environment.

Qualifications

• Bachelor’s degree strongly preferred or equivalent experience.
• 6 months of customer service experience preferred.
• Healthcare industry experience or related certification is preferred.

Responsibilities

• Verify patient benefits and complete coverage determinations.
• Coordinate prior authorizations per payer guidelines.
• Review patient assistance enrollment and determine eligibility.
• Assist inbound callers and provide warm transfers.
• Maintain accurate program data in systems.
• Escalate issues and advise on overcoming barriers to therapy.

Skills

Customer service

Communication

Confidentiality

Attention to detail

Empathy

Problem solving

Teamwork

Professionalism

Accountability

Bilingual

Education

Bachelor's degree

High school diploma

Healthcare-related certification

Tools

PharmaCord Lynk

Job description

Valeris, Inc. is seeking a Benefits Specialist to work in our Indianapolis office, helping patients, providers, and insurers access therapy with compliant support.

You will verify benefits, coordinate prior authorizations, and assist with patient enrollment and eligibility while upholding company policies and patient confidentiality.

Join a mission-driven team offering robust health benefits, 401(k) with match, PTO, and opportunities for growth in a supportive, inclusive environment.