Patient Benefits & Financial Assistance Specialist

Us Oncology Inc; Virginia Beach (VA); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Job summary

Virginia Oncology Associates in Virginia Beach seeks a dedicated Patient Benefits Representative to support operations at our clinic. This full-time, in-person position focuses on gathering insurance details, educating patients on coverage, and coordinating financial assistance as needed.

You will determine patient eligibility, obtain pre-authorizations, and ensure accurate data entry in systems, while upholding privacy and HIPAA regulations. Local travel between sites may occur.

Qualifications

• High school diploma or equivalent required.
• Minimum three years pre-services coordinator experience required.
• Two years patient benefits experience preferred.
• Proficiency with CPT and HCPCS coding.
• Proficiency with Microsoft Office (Word and Excel).

Responsibilities

• Obtain insurance coverage information and patient demographics before treatment.
• Educate patients on benefits, co-pays, deductibles, and out-of-pocket costs.
• Assess affordability and discuss payment arrangements; assist with financial aid forms.
• Prepare patient cost estimates and forward forms to billing.
• Obtain insurance pre-authorization or referral codes prior to treatment.
• Verify and update demographics and coverage in the system.
• Stay current on financial aid options and build relationships with providers.
• Adhere to confidentiality and HIPAA; follow SOPs.
• Maintain manuals, logs, forms, and documentation; perform other duties.

Skills

Microsoft Office

CPT coding

HCPCS coding

Verbal communication

Education

High school diploma or equivalent

Job description

Virginia Oncology Associates in Virginia Beach seeks a dedicated Patient Benefits Representative to support operations at our clinic. This full-time, in-person position focuses on gathering insurance details, educating patients on coverage, and coordinating financial assistance as needed.

You will determine patient eligibility, obtain pre-authorizations, and ensure accurate data entry in systems, while upholding privacy and HIPAA regulations. Local travel between sites may occur.