Patient Benefit & Reimbursement Specialist

Novocure Inc; Portsmouth (NH); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Annual bonus

Restricted stock unit grant

Full range of benefits

Job summary

Novocure is seeking a Reimbursement Specialist I in Portsmouth, NH to support benefit investigations, prior authorizations, and claims follow-up. You will help determine eligibility, verify pricing, and resolve denial issues to minimize patient financial impact.

In this full‑time, non‑exempt role, you will collaborate with Revenue Operations and cross‑functional teams, manage multiple tasks with limited supervision, and contribute to process improvements while reporting to the Supervisor or

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 0-2 years of experience in a reimbursement-related function; DME-specific experience preferred.
• Knowledge of medical and insurance terminology.
• Experience communicating with insurance companies regarding medical policies and contracts.
• Proven written and verbal communication with internal and external customers.
• Ability to work independently with limited supervision.
• Ability to work efficiently in a fast-paced office setting.

Responsibilities

• Perform timely insurance benefit verifications to determine patient eligibility and cost-share responsibilities.
• Identify the appropriate bill-to insurance party.
• Submit prior authorization requests and follow up via phone or portals.
• Interpret denials and draft appeals with limited supervision.
• Research payer policies and coverage guidelines.
• Verify authorizations and pricing for insured patients.
• Collaborate with cross-functional teams for reimbursement processing.
• Follow up on outstanding insurance balances by phone and online portals.
• Investigate and resolve incorrect payments and escalating trends.
• Submit and track claim appeals related to payment disputes.

Skills

Benefit verification

Communication with insurers

Detail-oriented

Independent work

De-escalation

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

SAP

Job description

Novocure is seeking a Reimbursement Specialist I in Portsmouth, NH to support benefit investigations, prior authorizations, and claims follow-up. You will help determine eligibility, verify pricing, and resolve denial issues to minimize patient financial impact.

In this full‑time, non‑exempt role, you will collaborate with Revenue Operations and cross‑functional teams, manage multiple tasks with limited supervision, and contribute to process improvements while reporting to the Supervisor or