The UPMC Horizon – Shenango Valley Outpatient Center is hiring two (2) Patient Associates (Phlebotomists) to join the Outpatient Center Team! After training, these flex full-time roles will work varying shifts with start times between the hours of 8:00AM and 9:00AM. This role will work rotating Saturdays 6:00AM to 12:00PM. No on-call or holiday responsibility is required.
Travel to Hermitage Specialty Care and the UPMC Horizon – Greenville Outpatient Center may be required as needed.
Candidates with phlebotomy education or experience are encouraged to apply!
Purpose:
Perform registration of patients and designated ancillary testing.
Responsibilities:
- Consistently utilize spare time to benefit unit, patients, and co-workers.
- Contribute to the efficient operation and management of the department.
- Obtain signature of patient or family member of consent to treatment and financial responsibility flowing the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
- Present self in a positive manner reflected by personal attire and etiquette.
- Demonstrate cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.
- Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
- Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
- Exhibit integrity, courtesy, and respect for others.
- Maintain confidentiality of hospital and department information with no infractions.
- Utilize established policies, procedures and protocols when implementing care in an effort to positively affect patient outcome.
- Perform and documents EKG's.
- Procure appropriate specimens by venipuncture, swab, heel stick and fingerstick following established procedures including proper patient identification procedures.
- Maintain professional, pleasant and effective communications both internally and externally.
- Procure and process laboratory specimens, requisitions, and order entries from internal and external facilities.
- Participate in the collection and communication of data pertaining to health status and needs of patients of all ages on an ongoing basis.
- Provide directions to areas within facility.
- Promote the hospital's image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.
- Perform test ordering, charging, registration of patients, and daily work directed to billing department accurately.
- Collect and record patient payments at time of service.