Job Title: Patient Associate (Phlebotomist) - UPMC Horizon – Shenango Valley Outpatient Center
The UPMC Horizon – Shenango Valley Outpatient Center is hiring two (2) Patient Associates (Phlebotomists) to join the Outpatient Center Team. These roles are flex full-time positions with varying shifts starting between 8:00 AM and 9:00 AM. The roles include rotating Saturdays from 6:00 AM to 12:00 PM. No on-call or holiday responsibilities are required.
Travel to Hermitage Specialty Care and the UPMC Horizon – Greenville Outpatient Center may be necessary as needed.
Candidates with phlebotomy education or experience are encouraged to apply.
Purpose:
Perform patient registration and conduct designated ancillary testing.
Responsibilities:
- Utilize spare time effectively to benefit the unit, patients, and co-workers.
- Contribute to the efficient operation and management of the department.
- Obtain signatures from patients or family members for consent to treatment and financial responsibility, following HIPAA regulations.
- Present oneself professionally in attire and etiquette.
- Demonstrate cost consciousness by efficiently using time, materials, staff, equipment, supplies, and resources.
- Instruct patients on collection procedures for laboratory specimens they will obtain themselves.
- Establish and maintain good rapport and cooperation with medical staff, co-workers, supervisors, and others.
- Exhibit integrity, courtesy, and respect for others.
- Maintain confidentiality of hospital and department information without infractions.
- Follow established policies, procedures, and protocols to positively impact patient outcomes.
- Perform and document EKGs accurately.
- Procure appropriate specimens via venipuncture, swab, heel stick, and fingerstick, following proper procedures including patient identification.
- Maintain professional, pleasant, and effective communication internally and externally.
- Procure and process laboratory specimens, requisitions, and orders from internal and external facilities.
- Participate in collecting and communicating data regarding patients' health status across all ages.
- Provide directions within the facility as needed.
- Promote the hospital's image and maintain a positive, helpful attitude toward employees, physicians, visitors, and the community.
- Perform test ordering, billing, patient registration, and daily work related to billing accurately.
- Collect and record patient payments at the time of service.