Patient Appointment Coordinator

Urology Centers of Alabama; Birmingham (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

A healthcare provider in Birmingham, Alabama is looking for an Appointment Scheduler to manage patient appointments and coordinate communications. The ideal candidate will have strong telephone and scheduling system skills and be proficient in office equipment usage. This role requires excellent interpersonal communication skills and the ability to maintain patient confidentiality in accordance with HIPAA guidelines. Join a dynamic team focused on delivering exceptional patient care.

Qualifications

• Advanced understanding of multi-line telephone and scheduling systems.
• Excellent interpersonal skills to interact with diverse backgrounds.
• Advanced reasoning and problem-solving skills.
• Ability to work independently or in a team in a fast-paced environment.
• Proficiency in using various office equipment.
• Maintaining confidentiality and adhering to HIPAA guidelines.

Responsibilities

• Schedule all new patient appointments through phone contact.
• Verify insurance information and arrange referrals.
• Direct new patients to online registration or provide forms.
• Coordinate best available times for patient appointments.
• Maintain updated physician schedules.
• Book, coordinate, and reschedule appointments as necessary.

Skills

Multiline telephone skills

Interpersonal communication

Problem-solving skills

Office equipment proficiency

Confidentiality adherence

Education

High school diploma or GED equivalent

Tools

PC

Windows

MS Office

EMR system

Fax machine

Job description

A healthcare provider in Birmingham, Alabama is looking for an Appointment Scheduler to manage patient appointments and coordinate communications. The ideal candidate will have strong telephone and scheduling system skills and be proficient in office equipment usage. This role requires excellent interpersonal communication skills and the ability to maintain patient confidentiality in accordance with HIPAA guidelines. Join a dynamic team focused on delivering exceptional patient care.