Patient Appointment Concierge

Associatedoms; Denver (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

Associatedoms in Denver, CO seeks a Patient Coordinator to manage scheduling, documentation, and patient flow. You will support patients through their care journey, coordinate with providers, and ensure all clinical and administrative needs are met.

Responsibilities include appointment scheduling, pre- and post-visit coordination, communicating preparation and financial expectations, and maintaining accurate records using practice management software.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Experience in dental/healthcare scheduling preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and patient service skills.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.

Responsibilities

• Schedule patient appointments with accurate time allocation.
• Confirm appointments are appropriately spaced and aligned with provider/operatory availability.
• Coordinate pre-appointment and follow-up visits as directed by the clinical team.
• Contact patients to confirm appointments and provide preparation and follow-up instructions.
• Clearly communicate preparation instructions, financial expectations, and appointment timelines.
• Address patient questions and concerns in a professional and compassionate manner.
• Maintain the appointment calendar and alert the Office Manager or clinical team of conflicts or changes.
• Assist patients at check-in and check-out when necessary.
• Support administrative projects and provide coverage during absences or high-volume periods.
• Participate in regular staff meetings and training sessions.

Skills

Organizational skills

Multitasking

Communication skills

Patient service

Education

High school diploma

Healthcare coursework preferred

Tools

Dentrix

Eaglesoft

Job description

Associatedoms in Denver, CO seeks a Patient Coordinator to manage scheduling, documentation, and patient flow. You will support patients through their care journey, coordinate with providers, and ensure all clinical and administrative needs are met.

Responsibilities include appointment scheduling, pre- and post-visit coordination, communicating preparation and financial expectations, and maintaining accurate records using practice management software.