Patient Ambassador (Non-Exempt)

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

Mercy seeks a Patient Ambassador to support patient-focused services within food and nutrition, linen, laundry, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed, and assists with make-ready responsibilities for meal supplies.

You will assist with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets.

Qualifications

• Certifications: Food Handlers within 90 days of hire.
• Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.
• Education: High School Diploma or Equivalent.

Responsibilities

• Deliver and recover patient meals to designated patient rooms or nursing units.
• Assist with meal order entry via the CBORD software program while following dietary protocols for ordered diets.
• Assist with inventory and stocking of supplies in patient support areas.
• Assist with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items.

Skills

English communication

Willingness to learn

Education

High School Diploma or equivalent

Job description

Find your calling at Mercy!

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Job Description

Find your calling at Mercy!

Under the direct supervision of the Patient Food Services Manager, the Patient Ambassador provides patient focused support services within a multidisciplinary scope, including food and nutrition services, linen, laundry services, housekeeping, and supply management. The Patient Ambassador facilitates the delivery and recovery of patient meals to designated patient rooms or the nursing unit as directed. Assists with meal order entry via the CBORD software program while following dietary protocols and regulations for ordered diets. Assists with the inventory and stocking of supplies in patient support areas. Assists with make-ready responsibilities for patient meal supplies such as delivery carts and related tabletop items. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Required

Experience

• Certifications: Food Handlers within 90 days of hire.

Other Skills & Knowledge

• Able to communicate effectively in English, both verbally and in writing.
• Interest in learning new skills and growth of your role in the department.

Preferred

Education: High School Diploma or Equivalent.

Other Skills & Knowledge

• (skills, knowledge, abilities)

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.