Patient Ambassador

University Of Florida; Gainesville (FL); Hybrid; USD 21,000 - 28,000; Part time

Job summary

The University of Florida is seeking a Student Assistant to warmly welcome patients and guests at the College of Dentistry. You will guide visitors to clinics, assist with directions, and support staff during renovations while maintaining a courteous, professional demeanor.

Ideal candidates are UF students with strong communication skills, dependability, and comfort serving a diverse patient population. This on-site role emphasizes customer service and teamwork on the Main Campus in Gainesville.

Qualifications

• Current University of Florida student.
• Strong interpersonal and communication skills.
• Dependable, professional, and customer-service focused.
• Ability to walk and stand for extended periods.
• Comfortable interacting with a diverse patient population.

Responsibilities

• Welcome and assist patients, visitors, and guests throughout the College of Dentistry.
• Provide directions and wayfinding assistance to clinics, offices, and other destinations.
• Escort patients with mobility challenges when needed.
• Communicate temporary route changes, clinic relocations, and building access updates during renovation activities.
• Answer general questions and connect patients with appropriate clinic personnel when necessary.
• Maintain a professional, friendly, and helpful presence in assigned areas.
• Support efforts to enhance the patient experience and promote excellent customer service.

Skills

Interpersonal skills

Communication skills

Dependable

Customer-service oriented

Mobility

Job description

Job no: 541126
Work type: Student Ast
Location: Main Campus (Gainesville, FL)
Categories: Dentistry, Health Care Administration/Support
Department: 34010300 - DN-CLINIC ADMINISTRATION

Classification Title

Student Assistant

• Current University of Florida student.
• Strong interpersonal and communication skills.
• Dependable, professional, and customer-service focused.
• Ability to walk and stand for extended periods.
• Comfortable interacting with a diverse patient population.

Job Description

Essential Duties and Responsibilities

• Welcome and assist patients, visitors, and guests throughout the College of Dentistry.
• Provide directions and wayfinding assistance to clinics, offices, and other destinations.
• Escort patients with mobility challenges when needed.
• Communicate temporary route changes, clinic relocations, and building access updates during renovation activities.
• Answer general questions and connect patients with appropriate clinic personnel when necessary.
• Maintain a professional, friendly, and helpful presence in assigned areas.
• Support efforts to enhance the patient experience and promote excellent customer service.

$15.00/hr

Required Qualifications

• Current University of Florida student.
• Strong interpersonal and communication skills.
• Dependable, professional, and customer-service focused.
• Ability to walk and stand for extended periods.
• Comfortable interacting with a diverse patient population.

Preferred

• Previous customer service, hospitality, healthcare, or ambassador experience.
• Ability to remain calm and helpful in a fast-paced environment.
• Experience providing assistance and directions to the public.

Health Assessment Required: No

Advertised: 27 Aug 2026 Eastern Daylight Time
Applications close: 27 Sep 2026 Eastern Daylight Time

The University of Florida is an Equal Employment Opportunity Employer.