PATIENT ADVOCATE / TRANSPORTATION

Universal Health Services; Jeffersonville (IN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401k plan with company match

Generous Paid Time Off

Service Excellence atmosphere!

Pet Insurance

Free Meals

EAP

Job summary

Wellstone Regional Hospital in Jeffersonville, Indiana, is seeking a Patient Advocate to support patient concerns and outpatient transport operations (20 hours/week). The role involves reviewing grievances, investigating issues, and maintaining the MIDAS system while coordinating with hospital staff and regulators.

Hours are 40 per week, day shift, with possible overtime. CPI/CPR training and strong communication are required; MIDAS experience is a plus.

Qualifications

• High School Degree or equivalent required.
• 1–3 years of related experience, with knowledge of psychiatric patient care techniques and understanding of mental illness, preferred.
• Valid driver's license.
• CPI and CPR training.
• Strong computer skills.
• May be required to work overtime and flexible hours when needed.
• Ability to work in MIDAS; knowledge of patient regulations; strong communication skills.

Responsibilities

• Review patient/family concerns and perform initial contact and investigate to resolve to patient’s satisfaction.
• Maintain the grievance binder and enter data into the MIDAS system.
• Lead a weekly grievance committee and liaise between the complainant and hospital administration/staff.
• Engage with regulatory agencies as requested related to the grievance process.
• Serve as Civil Rights Coordinator for the building ensuring compliance with 45 CFR 92.7.

Skills

CPR training

CPI training

Communication skills

Computer skills

Education

High School Diploma or equivalent

Tools

MIDAS

Job description

Responsibilities

Wellstone Regional Hospital is a 100-bed acute care facility located in Jeffersonville, Indiana and has been providing quality health care to the residents of Southern Indiana and the Louisville area since 2003. Wellstone specializes in the treatment of Adolescents, Children, and the Adult population. In addition to our in-patient services, we offer out-patient programs as well. Wellstone is currently searching for a Patient Advocate.

https://www.wellstonehospital.com.

The Patient Advocate is responsible for serving in the role of patient advocate for the patients at Wellstone Regional Hospital. In addition, this position also supports Outpatient Transport Operations 20 hours per week. Responsibilities include review of patient/family concerns, initial contact, investigation and attempt to resolve to patient's satisfaction as well as maintaining the grievance binder, data entry into the MIDAS system, and leading a weekly grievance committee. The Patient Advocate will act as the liaison between the complainant and hospital administration/staff. Will be involved in with regulatory agencies as requested related to the grievance process. This position serves as the Civil Rights Coordinator for the building ensuring all duties are meeting regulation 45 CFR 92.7.

This opportunity provides the following

• *UHS is Challenging and rewarding work environment
• Growth and development opportunities within UHS and its 400+ subsidiaries
• Competitive Compensation
• 401k plan with company match
• Generous Paid Time Off
• Service Excellence atmosphere!
• Pet Insurance
• Free Meals
• EAP

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

www.uhs.com.

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Qualifications

QUALIFICATIONS

Education: High School Degree or equivalent required.

Experience: One to three years of related experience, with knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.

Licensure: Valid driver's license.

Additional Requirements: CPI and CPR training. Strong computer skills. May be required to work overtime and flexible hours when needed. Ability to work in MIDAS; knowledge of patient regulations; strong communication skills.

Hours of Work: 40 hours per week, day shift, and other times as indicated by immediate supervisor.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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