Patient Advocate -Rhode Island, USA

Remote Medical International; Rhode Island; Vor Ort; USD 60.000 - 75.000; Vollzeit

Zusammenfassung

Remote Medical International seeks a Medical Care Coordinator to support the RMI Global Coordination Centre. Under indirect supervision, you will facilitate access to local medical care, assist with payments to third-party facilities, and serve as the patient advocate in operational areas.

You will deploy to pre-defined facilities, translate between local dialects and English, and maintain clear updates to the GCC about patient status and plans, while upholding professionalism and cross-cultural

Qualifikationen

• Minimum of 2 years' experience as a medical healthcare professional in area of operation.
• Bilingual in local language/dialect and English.
• Foreign travel experience.
• Excellent communication skills and professionalism.
• Demonstrated self-discipline.
• Ability to integrate into a cross-cultural social structure.

Aufgaben

• Provide and manage access to local medical care for RMI patients and coordinate with GCC.
• Deploy to predefined medical facilities within 1 hour of GCC notification.
• Coordinate payment methods with facilities and mediate between medical facility and GCC.
• Provide translation between local dialect and English, verbally and in writing, to the GCC.
• Provide timely updates to the GCC on patient status and proposed plans, in writing and verbally.

Kenntnisse

Bilingual (local + English)

Communication skills

Self-discipline

Travel readiness

Tools

Microsoft Office

Jobbeschreibung

SUMMARY Under indirect supervision, provides and manages access to local medical care in the area of operation, providing support to RMI Global Coordination Centre (GCC) in the security and receipt of payments to third party medical establishments. Acts as the RMI representative for all operational and pastoral requirements of patients under the care of RMI.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but is not limited to the following:

• Remain available throughout agreed hours of coverage for contact by the RMI GCC
• Deploy to pre-defined medical facilities in area of operation to meet and greet RMI patient within 1 hour of notification from GCC (Or any other agreed timeframes).
• Work in conjunction with the GCC to ensure that payment methods have been agreed with the receiving medical facility. Where applicable, act as a mediator between medical facility and GCC.
• Ensure swift access to care for RMI patients, responding to problems in a pragmatic and professional manner to resolve as quickly as possible.
• Provide translation from local dialect to English in both verbal and written forms and pass this on to thee GCC.
• Deploy to medical facilities daily when a protracted in-patient stay occurs.
• Manage the welfare of patients through any admission to a medical facility, ensuring that the patient is comfortable, understands the treatment being provided and meet reasonable requests for support.
• Establish working relationships with treating physicians and where applicable speak directly with the treating medical team to acquire up to date information.
• Provide timely updates to the GCC on the status and proposed plans for the patient in both written and verbal forms.
• Always demonstrate a professional and calm persona, with a confident ability to liaise with client management as required.
• Utilize local knowledge to arrange other services, as required

EDUCATION and EXPERIENCE:

• Minimum of 2 years' experience as a medical healthcare professional in area of operation.
• Bilingual - local language & dialect (as per area of operation), and English.
• Experience providing patient advocacy in remote/international areas, preferred.
• Foreign travel experience.
• Excellent communication skills and professionalism.
• Demonstrated self-discipline.
• Ability to integrate into a cross-culturalsocialstructure.

COMPUTER SKILLS:

• Proficiency in Microsoft Office applications, and general computer & technology literacy preferred.

CERTIFICATES AND LICENSES:

• Valid driver's license for area of operation (preferred)

Equal Employment Opportunity

RMI is an Equal Opportunity Employer and, where applicable, a federal contractor committed to affirmative action. We make employment decisions without regard to any characteristic protected by applicable federal, state, or local law