Patient Admissions & Intake Supervisor

Acadia Healthcare; Texarkana (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Acadia Healthcare in Texarkana, AR, seeks an experienced Admissions Supervisor to oversee daily patient intake and admissions operations, including scheduling, referrals, and benefit verification.

You will lead a team, ensure EMTALA compliance, coordinate with the business office for timely financial counseling, and train staff while maintaining a patient‑centered, professional approach.

Qualifications

• Master’s degree in a social services field preferred or RN preferred.
• In some states, may also be a registered nurse, with associate's or bachelor's degree in nursing required.
• One or more years’ experience in a healthcare admissions role preferred.
• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.
• CPR and de-escalation/restraint certification preferred (training available).
• First aid may be preferred based on state or facility.

Responsibilities

• Plan, assign, supervise, and perform duties to ensure patient safety and department efficiency.
• Prioritize admissions based on patient needs and facility capacity.
• Knowledge of milieu management.
• Knowledge of clinical assessment, diagnoses, and interventions with patients.
• Coordinate with the business office for timely financial counseling of patients.
• Provide guidance and direction to staff and foster teamwork.
• Ensure EMTALA logs, if applicable, are completed for each patient seen by admissions.
• Participate in staff training as a preceptor for new admissions staff.
• Report shift challenges promptly to AOC or Admissions Director.
• Maintain a positive, empathetic, and professional attitude toward customers; address complaints.
• Perform other functions and tasks as assigned.

Skills

Healthcare admissions experience

Supervisory/lead experience

CPR and de-escalation certification

Education

Master’s degree in social services field or RN preferred

RN degree (associate's or bachelor's) may be required in some states

Job description

Acadia Healthcare in Texarkana, AR, seeks an experienced Admissions Supervisor to oversee daily patient intake and admissions operations, including scheduling, referrals, and benefit verification.

You will lead a team, ensure EMTALA compliance, coordinate with the business office for timely financial counseling, and train staff while maintaining a patient‑centered, professional approach.