Patient Admissions & Access Specialist

Kern Valley Healthcare District; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Kern Valley Healthcare District is seeking an Admissions Clerk to facilitate efficient inpatient admissions and hospital-based outpatient testing procedures. You will interview patients, collect information, verify insurance, and provide billing and policy information with empathy and professionalism.

You will collaborate with nursing and ancillary departments, log valuables, and help guide patients through forms and advanced directives in a fast-paced hospital setting.

Qualifications

• High School graduate or equivalent.
• Patient admitting experience preferred.
• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Excellent customer services skills.
• Good computer knowledge, including Word, Excel, and Outlook.

Responsibilities

• Accept reservations for hospital services.
• Pre-admit patients and pre-register for scheduled admissions and outpatient procedures.
• Obtain authorization and verify insurance eligibility.
• Interview patients or representatives and collect required information.
• Obtain signatures on admission documents and initiate advanced directive processes.
• Provide information about billing, HIPAA, patient rights, and visiting hours.
• Log valuables and secure them as needed.
• Communicate with nursing services and other departments to coordinate care.
• Collect co-payments when required and forward to Business Office.

Skills

Customer service

Communication

English proficiency

Microsoft Office

English writing

Multilingual ability

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Kern Valley Healthcare District is seeking an Admissions Clerk to facilitate efficient inpatient admissions and hospital-based outpatient testing procedures. You will interview patients, collect information, verify insurance, and provide billing and policy information with empathy and professionalism.

You will collaborate with nursing and ancillary departments, log valuables, and help guide patients through forms and advanced directives in a fast-paced hospital setting.