Patient Accounts Support Specialist

Universal Health Services; Richmond (VA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match

Career development opportunities

Student Loan Refinancing Program

Pet Insurance

Job summary

A large healthcare provider located in Richmond, Virginia is seeking a Patient Accounts Specialist to manage inquiries regarding patient accounts. Responsibilities include resolving first-line inquiries from patients and insurance companies, and documenting all communications in the Patient Accounting System. Ideal candidates will hold a high school diploma, possess customer service experience, and have strong Microsoft Office skills. Join a rewarding environment with competitive compensation and comprehensive benefits.

Qualifications

• 1-3 years of customer service experience preferred.
• Familiarity with customer service in healthcare business office preferred.

Responsibilities

• Receive and resolve first line inquiries concerning patient accounts.
• Document inquiries concerning patient accounts.
• Act as first line of support for questions concerning accounts.
• Communicate resolution of issues to responsible parties.

Skills

Strong Microsoft Office skills

Customer service orientation

Attention to detail

Excellent written and oral communication skills

10 key data entry

Education

High school diploma or equivalent

Job description

A large healthcare provider located in Richmond, Virginia is seeking a Patient Accounts Specialist to manage inquiries regarding patient accounts. Responsibilities include resolving first-line inquiries from patients and insurance companies, and documenting all communications in the Patient Accounting System. Ideal candidates will hold a high school diploma, possess customer service experience, and have strong Microsoft Office skills. Join a rewarding environment with competitive compensation and comprehensive benefits.