Patient Accounts Specialist II - Front Desk & Billing

University of Alabama at Birmingham; University (IL); On-site; USD 31,000 - 46,000; Full time

Job summary

University of Alabama at Birmingham is seeking a Patient Accounts Representative II to support patient registration, scheduling, billing, and insurance verification in a busy clinical setting. You will serve as a front-desk contact and help ensure accurate revenue cycle processes and timely collections.

The role requires strong communication, organization, and customer service skills, with a focus on detail and compliance.

Qualifications

• High school diploma or GED with 3 years of related experience.
• Experience in patient accounts, billing, and insurance processing.
• Proficient in data entry and basic MS Office.

Responsibilities

• Performs duties related to processing patient accounts such as identifying delinquent accounts, counseling patients, handling bankruptcy notices, processing returned checks, initiating and auditing monthly statements, processing charge tickets and insurance claims and preparing reports.
• Sets up new patient accounts and performs data entry of charges, payments and adjustments.
• Prepares and submits bills for payment.
• Balances and posts collected money when applicable.
• Works to resolve insurance denials with insurance companies.
• Monitors outstanding claims.

Skills

Patient Registration

Insurance Verification

Appointment Scheduling

Revenue Cycle

Data Entry

Education

High School diploma or GED

Tools

Electronic Health Record (EHR)

MS Office

Job description

University of Alabama at Birmingham is seeking a Patient Accounts Representative II to support patient registration, scheduling, billing, and insurance verification in a busy clinical setting. You will serve as a front-desk contact and help ensure accurate revenue cycle processes and timely collections.

The role requires strong communication, organization, and customer service skills, with a focus on detail and compliance.