Patient Accounts Specialist

Mental Health Resource Center, Inc.; Jacksonville (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403b

PTO

Paid Holidays

Flexible Spending Account

Employee Assistance Program

Job summary

Mental Health Resource Center, Inc. is seeking a Patient Accounts Specialist to ensure accurate and timely claims submissions, reimbursements, adjustments, and refunds for assigned insurance payers in line with current policies and procedures.

The role requires 2+ years in medical third-party billing, strong Microsoft Office skills, and attention to detail. This is a Full Time Days position, with standard business hours and equal opportunity employment.

Qualifications

• The candidate must have two years of medical third-party billing and collection experience.
• Two years of experience using desktop computers and Microsoft Office suite.

Responsibilities

• Files claim with all appropriate payers.
• Generates daily billing reports reflecting payer summaries for submission to the Business Office Manager.
• Transmits billing electronically and manually for all companies according to deadlines.
• Performs timely and accurate applications and insurance company payments/adjustments.
• Evaluates denials promptly for reconciliation and rebilling.
• Responds to inquiries from third-party payers and individuals served regarding claims.
• Maintains financial files with demographics, financial status, and payer source.
• Works with staff on third-party verification and ensures proper pre-certifications and verifications.
• Reviews A/R aging and billing error reports to correct issues and prevent delinquencies.
• Processes financial evaluations for sliding scale eligibility and maintains financial documents.

Skills

Billing experience

Microsoft Office

Education

High school graduate or equivalent

Job description

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403b
• PTO
• Paid Holidays
• Flexible Spending Account
• Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Patient Accounts Specialist is responsible for accurate and timely claims submissions, reimbursements, adjustments, and refunds of assigned insurance payers in accordance with current policies and procedures.

Responsibilities

• Files claim with all appropriate payers.
• Generates daily billing reports that reflect payer summaries of claims filed and amounts to be collected for submission to the Business Office Manager.
• Transmits billing electronically and manually for all companies in accordance with departmental deadlines.
• Performs timely and accurate applications and insurance company payments/adjustments.
• Evaluates denials in a timely manner for appropriate reconciliation, rebilling, and other necessary follow-up.
• Receives phone calls and inquiries from both third-party payers and individuals served on claims and responds to same as appropriate.
• Maintains and updates financial files that contain current demographics, historical data, financial status, and payer source. Works cooperatively with other departments to obtain accurate clinical and demographic information to ensure timely billing and collection of fees owed for services rendered.
• Works with staff on third-party verification. Coordinates with utilization management, inpatient admitting clerk, and outpatient staff to assure proper pre-certifications are obtained from insurance companies. Performs insurance verifications when necessary.
• Reviews and utilizes Accounts Receivables aging and billing error reports for the purposes of correction, reconciliation, and problem resolution in regard to receivables, in an effort to prevent 90 and 120-day receivables.
• Processes financial evaluations for eligibility of sliding scale, as well as maintaining financial documents.

Qualifications

• In order to be considered, candidates must have a High school graduate or equivalent required and two years of medical third-party billing and collection experience required.
• Two years’ experience working with a desktop computer and related software (i.e. Microsoft Office).
• Experience with Medicare preferred.

Position Details

This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com