Patient Accounts Representative - Infusion Authorization - AM (100)

UAB Medicine; Birmingham (AL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Employee assistance program

Wellness program

Parental leave

PSLF eligibility

Job summary

UAB Medicine in Birmingham, AL, is seeking a Patient Financial Services Clerk to process patient and third-party payor payments under moderate supervision. Responsibilities include submitting vendor payments and patient refund requisitions, and collaborating with Patient Financial Services to reconcile accounts.

The role requires a High School diploma or GED and one year of related experience; pay range is $15.00 to $23.55 per hour, full-time day shift 8:00 AM–4:30 PM, with comprehensive

Qualifications

• High School diploma or GED required with at least 1 year of related experience.

Responsibilities

• Process patient and third party payor payments under moderate supervision.
• Prepare and submit vendor payments and patient refund requisitions.
• Collaborate with Patient Financial Services to reconcile patient and third party payor accounts.

Skills

Communication

Time management

Customer service

Attention to detail

Critical thinking

Education

High School diploma or GED

Job description

Position Overview

Pay range: $15.00 - $23.55 / hour

Shifts: full-time AM

Schedule: 8:00 AM - 4:30 PM

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Highlights

• Performing benefits investigations
• Evaluating Medical and Pharmacy claims for appropriate approvals
• Obtaining Pre-certification, Prior authorizations and/or Pre-determinations with Third Party Payers
• Assisting patients with the enrollment and utilization of financial assistance programs.
• Providing support and assistance to multi-clinic infusion patients
• Collaboration with clinical infusion pharmacists to insure approval and scheduling of specialty infusions.
• Delivering excellent customer service

Desirable Traits Include

• Excellent communication skills and ability to work well in collaboration with multiple team members
• Ability to manage own time effectively and prioritize tasks
• Premier customer service skills
• Attention to detail
• Critical thinking skills

One year of retail pharmacy and direct patient interactions is preferred but not required

Job Description

Under moderate supervision, to perform duties related to the processing of patient and third party payor payments. To prepare and submit vendor payments and patient refund requisitions. To work closely with Patient Financial Services to reconcile patient and third party payor account issues.

Qualifications

High School diploma or GED and one (1) year of related experience required.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world‑class patient care, pioneering research, and cutting‑edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS‑verified Level I adult trauma center and only Magnet‑designated hospital – along with UAB Hospital‑Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama. UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award‑winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast‑paced learning environment of a tertiary care setting or the close‑knit environment of a community facility, there’s a place for you on our team where you can become part of a mission‑driven organization committed to delivering life‑changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry‑leading benefit packages to support the individual preferences and circumstances of our diverse staff