Patient Accounts Representative II - Patient Accounting

University Health KC; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

University Health KC is seeking a Patient Accounts Representative II to manage daily insurance billing, follow up on balances, and ensure accurate patient statements in Kansas City, MO.

The role requires 2–3 years of hospital or insurance billing experience, an Associate degree or equivalent, proficiency in Excel/Outlook, familiarity with HIPAA, and strong communication with patients and payors.

Qualifications

• Associates degree or equivalent experience is required.
• Typically 2–3 years of hospital, physician’s office, or insurance billing experience.
• Understanding of insurance reimbursement and government payors is expected.
• Ability to balance a spreadsheet and manage billing workflows with confidence.
• Excellent written and verbal communication with patients, coworkers, and payors.

Responsibilities

• Take the reins on daily billing of insurance claims and follow up on outstanding balances (payor and self-pay).
• Monitor, reconcile, and resolve accounts to maintain clean books.
• Navigate complex insurance systems and workflows accurately.
• Work with commercial insurance, Medicare, Medicaid, and special programs.
• Serve as the go-to expert on third-party billing processes and regulatory compliance.
• Maintain high quality and low error rates to support mission and reputation.

Skills

Attention to detail

Insurance billing

Communication skills

Spreadsheet skills

Education

Associate degree

Tools

Excel

Outlook

10-key calculator

837i forms

ICD-10/CPT/HCPC codes

Revenue codes

HIPAA transaction sets

Job description

Patient Accounts Representative II - Patient Accounting

101 Truman Medical Center

Job Location

Northpoint

Kansas City, Missouri

Department

Patient Accounts

Position Type

Full time

Work Schedule

7:00AM - 3:30PM

Hours Per Week

40

Job Description

Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly! Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

What You’ll Be Doing

• Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)
• Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team
• Navigating complex insurance systems and workflows with ease and accuracy
• Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro
• Acting as our go-to expert on third-party billing processes and regulatory compliance
• Keeping quality high and errors low — your work directly supports our mission and reputation

Tools Of The Trade

• A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator
• Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets
• A good grasp of medical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep

You’ll Thrive If You

• Have an Associate’s degree (or equivalent experience – we value skill!)
• Bring 2–3 years of experience in a hospital, physician’s office, or insurance billing role
• Know your way around insurance reimbursement and government payors
• Can balance a spreadsheet and handle billing workflows with confidence
• Communicate clearly — both in writing and over the phone — with patients, coworkers, and payors

Bonus Points For

• A strong sense of ownership and curiosity
• The ability to work independently without losing your team-player spirit
• A sense of humor — because let’s face it, billing can be weird sometimes