Patient Accounts Supervisor II

Truman Medical Centers; Northpoint (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Truman Medical Center in Kansas City, MO, seeks a Patient Accounts Supervisor II to lead the billing and follow-up unit across two hospitals. You will supervise staff, coordinate training, and ensure timely payments while maintaining regulatory compliance.

The role requires a high school diploma or equivalent, a BA or equivalent experience, and at least three years in hospital billing or third-party follow-up, plus strong communication and Excel skills.

Qualifications

• High school diploma or equivalent required.
• BA degree or equivalent experience required.
• Three years hospital billing or third-party follow-up experience required.
• Strong written and verbal communication skills.
• Proficient in Word and Excel.
• Knowledge of billing procedures, regulations, and electronic filing of claims.

Responsibilities

• Supervise the functions, activities and staff of the Patient Accounts billing or follow-up unit for two hospitals.
• Coordinate training and workflow of employees.
• Coordinate quality assurance and monitoring of billing and collection processes to facilitate payment in a compliant manner.
• Supervise customer service and self-pay collection processes.
• Hire, train, counsel and discipline direct reports.
• Work under the general direction of Manager of Billing or Manager of Collection and Cashiering

Skills

Communication skills

Teamwork

Word processing

Education

High school diploma or equivalent

BA degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Patient Accounts Supervisor II 101 Truman Medical Center

Job Location: Northpoint Kansas City, Missouri

Department: Patient Accounts

Position Type: Full time

Work Schedule: 7:30AM - 4:00PM

Hours Per Week: 40

Job Description

Supervises the functions, activities and staff of the Patient Accounts billing or follow-up unit, for two hospitals. Coordinates training and workflow of employees. Coordinates quality assurance and monitoring of billing and collection processes to facilitate payment for services in a manner that is compliant with regulatory guidelines. Supervises customer service and self pay collection processes. Hires, trains, counsels and disciplines direct reports. Works under the general direction of Manager of Billing or Manager of Collection and Cashiering

Minimum Requirements

• High school diploma or equivalent required
• BA degree required, or the equivalent knowledge obtained from experience and other schooling
• Three years of hospital billing or third party follow-up experience a must
• Excellent written and verbal communication skills to maintain effective working relationships with staff and other departments
• Must have computer knowledge in Word and Excel
• Extensive knowledge and understanding of billing procedures, regulations, and electronic filing of claims and problem solving

Preferred

• Prefer experience in a position requiring independent function and/or supervisory responsibilities in a healthcare setting.

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