Patient Accounts Representative (Hybrid)

University Health KC; Kansas City (MO); Hybrid; USD 38,000 - 52,000; Full time

Job summary

University Health KC is seeking a Patient Accounts Representative for a hybrid role in Kansas City, MO. You will handle patient billing and collections, submitting initial payer claims and pursuing follow-up on denials or delayed payments.

The position requires 2–3 years of billing experience, knowledge of medical terminology, and proficiency with Excel, Word, and Outlook. The role supports a 40-hour week in a hybrid setting.

Qualifications

• 2–3 years' experience with insurance billing and/or claims follow up.
• Experience in hospital business office or physician’s office billing.
• Knowledge of ICD, CPT, HCPCS coding is a plus.
• Strong math and computer literacy; proficient with Excel, Word, and Outlook.

Responsibilities

• Perform billing or collection activities for Patient Accounts.
• Submit initial third-party payer claims and follow up as needed.
• Manage self-pay, liability, and workers' compensation accounts.
• Use multiple electronic systems to complete daily tasks.

Skills

Insurance billing

Claims follow up

Medical terminology

ICD/CPT/HCPCS coding

Education

High school diploma or GED

Tools

Excel

Job description

Patient Accounts Representative (Hybrid)

101 Truman Medical Center

Job Location

Northpoint

Kansas City, Missouri

Department

Corporate Professional Billing

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Performs billing or collection activities for Patient Accounts. Responsible for initial submission of third party payer claims, or follow-up and collection of third party payer claims, self pay accounts or legal/liability/workers compensation accounts. Uses a variety of electronic systems in the course of this work.

Minimum Requirements

• High school diploma or the equivalent
• Two (2) – Three (3) years’ experience with insurance billing and/or claims follow up in a hospital business office, physician’s office, or insurance billing environment or relevant experience in use of billing and claims knowledge.
• Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.
• Knowledge of medical terminology and ICD/CPT/HCPC coding.Good oral and written communication skills