Patient Accounts Representative

Seacoast Mental Health Center; Portsmouth (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

paid time off

health and dental plans

retirement account match

Job summary

Seacoast Mental Health Center is seeking a full-time Patient Accounts Representative to verify insurance coverage, submit claims, and manage past-due accounts in a nonprofit setting. Responsibilities include investigating errors, following up on missing information, answering phone inquiries about insurance guidelines, and updating patient records with actions and outcomes to ensure timely collection.

Join a supportive community-focused team committed to equitable care and opportunity for

Qualifications

• 2+ years of experience with medical billing standards, procedures and accounts receivable software.
• Pleasant telephone manner and the ability to work in a fast-paced environment are essential.

Responsibilities

• Verify patient insurance coverage and eligibility; submit claims; identify problem accounts with payers; investigate and correct errors; follow up on missing account information; resolve past-due accounts.
• Answer inquiries by phone regarding past-due accounts and medical insurance guidelines; research incorrect addresses for past-due accounts.
• Update the patient record with actions taken, results of call, and follow up measures as required.

Skills

Medical billing experience

Accounts receivable software

Telephone skills

Fast-paced environment

Job description

full-time/Patient Accounts Rep

Seeking a full-time/Patient Accounts Rep to join our team! If you like making a difference in your community and are passionate about working in a nonprofit organization Seacoast Mental Health Center is an excellent choice!

The Patient Accounts Representative is responsible to verify patient insurance coverage and eligibility, submit claims, identify problem accounts with payers; investigate and corrects errors, follows-up on missing account information, and resolves past-due accounts. Answers inquiries by phone regarding past-due accounts and medical insurance guidelines; research incorrect addresses for past-due accounts. Update the patient record with actions taken, results of call, and follow up measures as required.

Skills/Education

2 or more years of experience with medical billing standards, procedures and accounts receivable software required. Pleasant telephone manner and the ability to work in a fast-paced environment are essential.

Benefits

• paid time off
• health and dental plans
• retirement account match

We are an Equal Opportunity Employer, and we value the diversity of our community.