Patient Accounts Representative

ORA Orthopedics; Pleasant Valley Township (IA); On-site; USD 35,000 - 48,000; Full time

Job summary

ORA Orthopedics is a Quad Cities orthopedic provider offering integrated care including clinics, urgent care, imaging, and therapy.

The team emphasizes confidentiality, accuracy, and timely multitasking in a busy ASC environment, serving diverse patients with high-quality orthopedic services.

Qualifications

• Knowledge of HIPAA privacy and security rules.
• Proficient in verifying insurance benefits and pre-certification requirements.
• Experience coordinating care with third-party carriers and providers.
• Strong written and oral communication with patients and families.

Responsibilities

• Ensure confidentiality and integrity of patient information per HIPAA guidelines.
• Perform insurance verification and pre-certification requirements for patient care.
• Coordinate with third-party carriers and care providers as needed.

Skills

HIPAA compliance

Insurance verification

Pre-certification

Patient communication

Multitasking

Attention to detail

Organizational skills

Job description

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this position, you'll be responsible for ensuring confidentiality and the integrity of patient information in accordance with HIPAA guidelines. You'll perform insurance verification and pre-certification requirements, third party carriers and manage care providers as required by the patient's medical coverage as needed. ORA holds all of our staff members accountable for providing high level care, maintaining patient confidentiality and complying with all HIPAA rules and regulations. As a member of our ASC team, you're actively involved in work that makes a significant difference in the lives of our patients.

Requirements:

• Accuracy
• Attention to detail
• Timeliness
• Organization
• Ability to prioritize
• Ability to handle multiple tasks in a busy environment and see them through to completion
• Excellent interpersonal, oral and written communication skills. Must be able to effectively communicate and interact with patients, families, and staff from diverse backgrounds.
• Sound judgment and problem solving ability
• Must be reliable
• Ability to document accurately and concisely
• Ability to perform while under stress
• Multi-task with outstanding customer service skills.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com.