Patient Accounts Representative

Qcora; Pleasant Valley Township (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

ORA Orthopedics in the Quad Cities area is seeking a detail-focused candidate for a confidential position dedicated to protecting patient information under HIPAA. You will verify insurance, handle pre-certifications, and coordinate with third-party carriers and care providers to support patient coverage.

As a member of our ASC team, you will contribute to high-quality patient care, maintain accuracy in documentation, and adapt to a fast-paced setting while delivering exceptional service to

Qualifications

• Must demonstrate accuracy and attention to detail.
• Ability to prioritize and manage multiple tasks in a busy environment.
• Excellent interpersonal, oral and written communication with diverse patients and staff.
• Sound judgment and problem-solving skills.
• Reliability and ability to document clearly.
• Ability to perform under stress.

Responsibilities

• Ensure confidentiality and integrity of patient information per HIPAA.
• Perform insurance verification and pre-certification requirements.
• Coordinate with third-party carriers and care providers as needed for patient coverage.
• As a member of our ASC team, contribute to high-quality patient care and patient satisfaction.

Skills

Accuracy

Attention to detail

Timeliness

Organization

Prioritization

Multitasking

Communication skills

Judgment

Reliability

Documentation

Stress management

Job description

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this position, you'll be responsible for ensuring confidentiality and the integrity of patient information in accordance with HIPAA guidelines. You'll perform insurance verification and pre-certification requirements, third party carriers and manage care providers as required by the patient's medical coverage as needed. ORA holds all of our staff members accountable for providing high level care, maintaining patient confidentiality and complying with all HIPAA rules and regulations. As a member of our ASC team, you're actively involved in work that makes a significant difference in the lives of our patients.

Requirements:

• Accuracy
• Attention to detail
• Timeliness
• Organization
• Ability to prioritize
• Ability to handle multiple tasks in a busy environment and see them through to completion
• Excellent interpersonal, oral and written communication skills. Must be able to effectively communicate and interact with patients, families, and staff from diverse backgrounds.
• Sound judgment and problem solving ability
• Must be reliable
• Ability to document accurately and concisely
• Ability to perform while under stress
• Multi-task with outstanding customer service skills.

Benefits:

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com.