Patient Accounts Representative

Wayne Memorial Hospital Honesdale, Pa; Honesdale (Wayne County); On-site; USD 42,000 - 60,000; Full time

Job summary

Wayne Memorial Hospital in Honesdale, PA is seeking a full-time Billing Specialist to handle patient calls, verify insurance, and process payments.

You will submit hospital claims to insurers and government agencies, follow up on unpaid claims, and communicate clearly with patients about outstanding balances to ensure timely reimbursements. This is a non-remote, on-site role supporting our finance team.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Good computation and organizational skills; understand an Insurance Explanation of Benefits.
• Detail oriented with basic problem solving skills.
• Related office experience and computer skills, preferably Excel and Word.

Responsibilities

• Answer incoming patient phone calls.
• Verify insurance coverage and process payments.
• Resolve billing inquiries and inform patients about balances.
• Submit hospital claims to insurers and government agencies; follow up on unpaid claims.
• Coordinate with collection agencies or attorneys when needed.

Skills

Verbal communication

Written communication

Organizational skills

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

Full-Time (This is not a remote position) Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job Description

Full-Time (This is not a remote position) Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job Requirements

• Requires the ability to communicate effectively via verbal and written skills.


• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits.


• Detail oriented and understands basic problem solving skills.


• Related office experience and computer skills preferred via Microsoft Excel and Word products.