Patient Accounts Representative

Wayne Memorial Hospital Honesdale, Pa; Honesdale (Wayne County); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

Wayne Memorial Hospital Honesdale, Pa is seeking a full-time medical billing specialist to handle incoming patient calls, verify insurance coverage, process payments, and resolve billing inquiries. You will communicate with patients about outstanding balances and work with insurance companies to ensure accurate claims submission and timely reimbursements.

The role may involve follow-up with collection agencies and other third-party agents when needed.

Qualificações

• Communication via verbal and written means is essential.
• Ability to understand an Insurance Explanation of Benefits (EOB).
• Detail oriented with good problem solving abilities.
• Related office experience and proficiency in Microsoft Excel and Word preferred.

Responsabilidades

• Answer incoming patient calls and verify insurance coverage.
• Process payments and resolve billing inquiries; communicate with patients about balances.
• Ensure accurate claims submission and timely reimbursements with insurers.
• Follow up on unpaid claims with insurance carriers, governmental agencies, and third parties.

Conhecimentos

Verbal & written communication

Billing & insurance knowledge

Attention to detail

Office software proficiency

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

Job Description

Full-Time (This is not a remote position)

Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job Description

Full-Time (This is not a remote position)

Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Job Requirements

• Requires the ability to communicate effectively via verbal and written skills.
• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits.
• Detail oriented and understands basic problem solving skills.
• Related office experience and computer skills preferred via Microsoft Excel and Word products.