Patient Accounts Representative

Louisiana Orthopaedic Specialists; Florida; On-site; USD 38,000 - 56,000; Full time

Job summary

Louisiana Orthopaedic Specialists in Florida is hiring a Patient Accounts Representative to manage patient billing from admission through resolution. You’ll follow up with insurers and patients, ensure accurate billing, and provide strong customer service while complying with HIPAA and EMTALA guidelines.

The role requires at least 1–2 years in hospital billing or revenue cycle, with strong communication skills and attention to detail. Monday–Friday, 8:30 AM–5:00 PM, on-site in Florida.

Qualifications

• Knowledge of hospital billing processes and revenue cycle operations.
• Familiarity with insurance guidelines, claim forms, and denial management.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Ability to prioritize tasks and manage multiple accounts efficiently.
• Proficiency with hospital billing systems and Microsoft Office applications.
• Knowledge of HIPAA and EMTALA guidelines.
• Bilingual English/Spanish preferred, if applicable.

Responsibilities

• Manage patient billing accounts from admission through final resolution.
• Follow up with insurance companies and patients for timely payment.
• Ensure accurate billing while maintaining compliance with policies and payer guidelines.
• Deliver excellent customer service and protect patient information.

Skills

Hospital billing

Revenue cycle

Insurance guidelines

Analytical skills

Customer service

Detail oriented

Multi-tasking

MS Office

HIPAA/EMTALA

Bilingual EN/ES

Education

High School Diploma or GED

Associate degree or related coursework in healthcare administration or business

Job description

Job Summary

The Patient Accounts Representative is responsible for managing patient billing accounts from admission through final resolution. This role ensures accurate billing, timely follow-up with insurance companies and patients, and excellent customer service while maintaining compliance with hospital policies, payer guidelines, and regulatory requirement

Qualifications

Education:

• High School Diploma or GED required
• Associate degree or coursework in healthcare administration, business, or a related field preferred

Experience:

• Minimum of 1-2 years of experience in hospital billing, patient accounts, or revenue cycle preferred
• Experience with commercial insurance, Medicare, and Medicaid strongly preferred

Knowledge, Skills, and Abilities

• Knowledge of hospital billing processes and revenue cycle operations
• Familiarity with insurance guidelines, claim forms, and denial management
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• High attention to detail and accuracy
• Ability to prioritize tasks and manage multiple accounts efficiently
• Proficiency with hospital billing systems and Microsoft Office applications
• Ability to work independently and as part of a team
• Knowledge of HIPPA and EMTALA guidelines
• Bilingual (English/Spanish) preferred, if applicable

Physical Requirements

• Ability to sit for extended periods
• Ability to use a computer, telephone, and standard office equipment
• Occasional standing or walking as needed

Work Schedule:

Monday - Friday 8:30 AM - 5:00 PM