Patient Accounts Rep / Wyatt Clinic / FT

Universal Health Services; Amarillo (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Generous PTO

Medical Plan

Dental Plan

Vision Plan

401K with match

SoFi student loans

Job summary

Northwest Texas Healthcare System in Amarillo, TX is seeking a detail‑minded Patient Accounts Representative to join our billing team. You will screen patients, process eligibility and determine intake priorities while upholding our standard of service excellence.

Join a compassionate healthcare environment with opportunities for professional growth, comprehensive benefits, and a culture that values accuracy, teamwork, and patient‑centered care at every touchpoint.

Qualifications

• High school diploma or GED required.
• Minimum one year related experience recommended.
• Typing skills 35 WPM desirable.
• Computer experience required.
• Experience in intense customer service preferred.
• Bilingual communication skills helpful.

Responsibilities

• Screens and interviews applicants for services through indigent healthcare programs.
• Calculates and processes applications for eligibility determination.
• Seeks other third party resources through local, state, and federal government agencies.
• Cross trains to other job duties as deemed appropriate by Supervisor/Director.
• Accepts additional duties as assigned.
• Assumes responsibility and accountability for screening, referring, and interviewing applicants for service through indigent healthcare programs.

Skills

Typing 35 WPM

Customer service

Communication skills

Attention to detail

Bilingual (helpful)

Education

High school diploma or GED

Job description

Responsibilities

Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Position: Patient Accounts Representative

Job Duties/Responsibilities

• Screens and interviews applicants for services through a variety of indigent healthcare programs.
• Calculates and processes applications for eligibility determination.
• Seeks other third party resources through local, state, and federal government agencies.
• Cross trains to other job duties as deemed appropriate by Supervisor/Director.
• Accepts additional duties as assigned.
• Assumes responsibility and accountability for screening, referring, and interviewing applicants for service through a variety of indigent healthcare programs. This position supports an organizational culture for service excellence and practices the service excellence standards to all customer groups.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

Qualifications

Education, Training, Experience and Licenses/Registrations Required

1. High school diploma or GED
2. Minimum of one year job related experience recommended
3. Typing skills 35 WPM desirable
4. Computer experience
5. Experience in intense customer service and people interaction preferred
6. Bilingual communication skills helpful
7. Experience in intense concentration, attention to detail, and organizational skills

Physical and Sensory Requirements

1. Ability to read, write, and converse in English.
2. Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others.
3. Ability to remain calm and composed under stress.
4. Bending, lifting (10-20 lbs), grasping, fine hand/eye coordination, pushing and pulling and prolonged sitting.
5. Ability to tolerate low noise levels for prolonged periods.
6. Ability to function when exposed to hazardous chemicals and/or biological materials.
7. Ability to respond to pages, telephones and other auditory stimulation.
8. Ability to discriminate color.
9. Quantitative/mathematical ability.
10. Ability to evaluate and interpret information and make independent decisions

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.