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Northwest Texas Healthcare System in Amarillo, TX seeks an Insurance Verification Rep to verify and pre-authorize insurance coverage and enter billing data into the system. This role supports Service Excellence and follows Service Excellence standards across customer groups.
The position requires strong communication, attention to detail, and the ability to work with physicians, patients, and payers in a fast-paced healthcare environment.
Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.
Visit us online at: https://www.nwths.com/careers
The employee assumes responsibility and accountability for verifying and pre-authorizing insurance coverage and enters appropriate billing information into the computer system. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.
Utilize the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications which contribute to the overall operation of the department. Understands, participates in, and contributes to quality improvement process for the Department and Institution.
Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of assessing and communicating patient needs by performing duties related to ancillary scheduling. Maintains accurate, courteous, and efficient communication between the physicians/physician office staff or the patient. Verifies insurance and releases billing data accurately and completely by contacting appropriate payer. Assists with and works to expedite the admission processes. Cross-train to other job duties as deemed appropriate by Supervisor/Director. Accept additional duties as assigned.
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
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All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.