Patient Accounts & Payments Specialist

Staffmark; Knoxville (TN); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Medical/dental/vision

Life and disability insurance

401(k) plan

Team environment

Job summary

Staffmark is hiring a Patient Accounts Representative in Knoxville, TN to process insurance and patient payments, post batches, balance deposits, and support revenue cycle operations with accuracy and professional service.

The role requires a high school diploma or GED, 6+ months of medical billing experience, and strong data entry skills. Bilingual communication may be an asset, and teamwork is emphasized with ongoing training. Comprehensive benefits and competitive weekly pay are included.

Qualifications

• High school diploma or GED required.
• 6+ months of medical billing experience preferred.
• Basic understanding of payment posting and insurance denials.
• Strong computer and data entry skills.

Responsibilities

• Process insurance and patient payments electronically and manually.
• Post payment batches and denials within established timelines.
• Balance payment batches against daily deposits.
• Maintain daily control reports and production logs.
• Follow established policies and procedures.
• Participate in team and department meetings.
• Communicate payment issues or unusual situations to leadership.
• Perform additional duties as assigned.

Skills

Great communication

Customer service experience

Data entry skills

CRM software experience

Education

High school diploma or GED

Office training beneficial

Tools

CRM software

Order processing systems

Customer databases

Job description

Staffmark is hiring a Patient Accounts Representative in Knoxville, TN to process insurance and patient payments, post batches, balance deposits, and support revenue cycle operations with accuracy and professional service.

The role requires a high school diploma or GED, 6+ months of medical billing experience, and strong data entry skills. Bilingual communication may be an asset, and teamwork is emphasized with ongoing training. Comprehensive benefits and competitive weekly pay are included.