Patient Account Specialist II

Socket.dev; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Voluntary benefits

401k

Paid time off

10 holidays per year

Job summary

Oklahoma Cancer Specialists and Research Institute in Tulsa, OK is seeking a detail-oriented Medical Billing Clerk to manage account follow-up, resolve insurance billing issues, and answer patient inquiries with calm professionalism.

This role requires at least one year of medical business office experience, familiarity with Microsoft Excel, Word and Outlook, plus the ability to prioritize duties and manage time to meet deadlines.

Qualifications

• High School diploma or equivalent required, associate degree preferred.
• Minimum of one year of experience in a medical business office setting with insurance processing and balancing responsibilities.
• Must be familiar in Microsoft Excel, Word and Outlook as it relates to job duties (must be able to complete and pass Microsoft MS skills check list with managers or the results from an employment agency test.)
• Must be able to prioritize duties and manage time in such a way as to successfully complete responsibilities as well as others, as assigned.
• Communication skills written and verbal. Excellent customer service and high level of courtesy and professionalism required.

Responsibilities

• Account follow-up for all assigned accounts and resolution of insurance billing problems.
• Answer patient inquiries and set up financial arrangements with patients as needed, including payment plans.
• Use collection techniques to keep accounts receivable current and monitor for delinquent payments.
• Assist patients and families with community resources including drug replacement and co-pay assistance.
• Support and adhere to Compliance Program, Code of Ethics and Business Standards.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Communication

Customer service

Education

High School diploma or equivalent

Associate degree preferred

Job description

We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative and cost-effective treatment options, so that our patients receive personalized, custom care best suited to their situation.

Under minimal supervision is responsible for account follow-up for all assigned accounts, resolving insurance billing problems and answering patient inquires. Set up financial arrangements with the patients, as needed, to include payment plans. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments from both insurance companies as well as the patient. As necessary assists patients and families with obtaining community resources including, but not limited to, drug replacement, co-pay assistance and other financial support. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.

Qualifications: High School diploma or equivalent required, associate degree preferred. Minimum of one (1) year of experience in a medical business office setting with insurance processing and balancing responsibilities. Must be familiar in Microsoft Excel, Word and Outlook as it relates to job duties (must be able to complete and pass Microsoft (MS) skills check list with managers or the results from an employment agency test.) Must be able to prioritize duties and manage time in such a way as to successfully complete responsibilities as well as others, as assigned. Communication skills written and verbal. Excellent customer service and high level of courtesy and professionalism required.

Compensation is competitive and commensurate with experience, qualifications, and other relevant factors.

Oklahoma Cancer Specialists and Research Institute is an EEO employer. We offer an excellent Benefits Package which includes medical, dental, vision, voluntary benefits, 401k, paid time off (PTO) and 10 holidays per year.