Patient Account Representative Professional - Requisition #937400

Infor; Marshall, Northern (MI, KY); On-site; USD 23,000 - 30,000; Full time

Job summary

Infor is seeking a Patient Account Representative in Marshall, MI to handle daily billing of claims to third-party payers, follow-up, and tracking claim status to ensure timely payment. The role requires knowledge of medical terminology, ICD-10 and CPT coding, and strong verbal communication.

Candidates should have at least six months of insurance billing experience and be able to adapt to policy procedures in a healthcare office setting.

Qualifications

• Six months of insurance billing experience.
• Willingness to work in a healthcare environment.
• Ability to learn third-party billing procedures.
• Knowledge of ICD-10 and CPT coding is preferred.

Responsibilities

• Process daily billing and verify accuracy before submission.
• Maintain complete history on each account per policy.
• Review denials, returns, rejections, appeals and requests for information.
• Perform daily follow-up according to established procedures.

Skills

Insurance billing

Medical terminology

ICD-10

CPT coding

Data entry

Verbal communication

Tools

Billing software

Job description

Job Summary:

The Patient Account Representative is responsible for the daily billing of claims to third party payers, follow-up, and “status” of claims to ensure timely and appropriate processing and payment.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Processes billing daily, reviewing bills for correctness and completeness prior to submission.
• Maintains a clear, concise, and complete history on each account according to established procedure.
• Reviews and works denials, mail, returns, rejections, appeals, refunds and requests for additional information as per policy in a timely and accurate manner.
• Understands and performs follow-up processes for accounts on a daily basis and works accounts according to established procedure.

Minimum Qualifications:

18 years of age. Six (6) months previous insurance billing experience.

Knowledge, Skills & Abilities:

Knowledge of third-party billing and claims processing, knowledge of medical terminology, computer experience, and computer skills, including keyboarding. Knowledge of ICD-10, CPT Coding and previous experience in a health care setting preferred. Need excellent verbal communication, interpersonal, and critical thinking skills, and the ability to adapt to frequent change.

Working Conditions:

Work is generally performed within an office environment, with standard office equipment available.

Physical Requirements:

Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.

Location:

Marshall, 200 N. Madison, Marshall, MI 49068