Patient Account Representative Intern

Universal Health Services; Philadelphia (Philadelphia County); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision plan

401(k) with company match

Paid Time Off

Tuition reimbursement

Career development opportunities

Job summary

Friends Hospital, part of Universal Health Services in Philadelphia, PA, seeks a Patient Account Representative Intern to support billing and collections for HIPAA‑compliant claims and follow up on accounts within 30 days.

Responsibilities include secondary billing, refunds, benefits verification, filing and interacting with patients for financial counseling; some travel may be required for trainings.

Qualifications

• One to three years of experience with psychiatric inpatient electronic billing systems.
• Medicare billing experience preferred.
• Cash posting experience.
• Paper insurance billing claims follow-up.

Responsibilities

• Billing and collections of HIPAA-compliant claims.
• Follow up on accounts within 30 days.
• Secondary billing, processing refunds and requesting allowances.
• Verify benefits, filing, maintaining Excel spreadsheets, and patient financial counseling.

Education

High School diploma or equivalent

Job description

Responsibilities

Friends Hospital

Philadelphia, PA

Patient Account Representative Intern

Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking.

Visit us online at: https://friendshospital.com/

The Patient Account Representative is responsible for billing and collections of all HIPAA compliant claims to insurance companies for payment of all patient related charges and following up on accounts within 30 days. This position is also responsible for secondary billing, processing refunds, requesting allowances, recommending accounts for bad debt, write offs and referring accounts to self-pay for patient pay amounts. Other responsibilities include verification of benefits, filing, excel spreadsheets, interacting with patients when financial counseling is needed, and some travel may be involved for trainings.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Tuition Reimbursement Program
• Career development opportunities within UHS and its 300+Subsidiaries

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Education

High School diploma or equivalent.

Experience

One to three years of experience with psychiatric inpatient electronic billing systems, Medicare billing experience, cash posting experience, and paper insurance billing claims follow-up preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.