Patient Account Representative II

SSM Health; Illinois; Remote; USD 10,000 - 60,000; Full time

Job summary

SSM Health is seeking a Patient Account Representative to manage patient accounts, including processing insurance payments and resolving claims. This entry-level position requires a high school diploma or equivalent experience. Join a leading healthcare provider and contribute to patient care while enjoying a comprehensive benefits package.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience in a related field.

Responsibilities

• Processes the insurance component of a patient's obligation using third party claims processing rules.
• Follows up on denied claims and resolves outstanding accounts.
• Analyzes credit balances on patient accounts.

Skills

Attention to Detail

Communication

Problem Solving

Education

High School diploma/GED

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

It's more than a career, it's a calling.

IL-REMOTE STL PLAN

Worker Type:

Regular

Pay Range:

$18.00 - $27.00

Pay Rate Type:

Hourly

SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law.

Job Summary:

Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. May work in multiple functional areas.

Job Responsibilities and Requirements:

Primary Responsibilities

• Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately.
• Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.
• Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.
  
  

EDUCATION

• High School diploma/GED or 10 years of work experience
  
  

Experience

• One year experience
  
  

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
  
  

Required Professional License And/Or Certifications

• None
  
  

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

8700060033 PB Billing

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
  
  

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at SSM Health by 2x

Sign in to set job alerts for “Patient Account Representative” roles.

Specialty Account Representative - Peoria, IL

Peoria, IL $150,000.00-$164,000.00 1 week ago

Specialty Account Representative - Chicago South

Chicago, IL $150,000.00-$164,000.00 1 week ago

Chicago, IL $75,000.00-$80,000.00 1 day ago

Revenue Cycle Insurance Billing Specialist ( Must reside in IL, WI or IA)

Dir, Revenue Lifecycle Management (Salesforce CPQ, Billing & RLM) [US-Remote]

Dir, Revenue Lifecycle Management (Salesforce CPQ, Billing & RLM) [US-Remote]

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.