Patient Accounting Representative II, Pat Fin Svc-Billing-Follow-Up, Full Time, First Shift

UC Health; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

UC Health is seeking a Patient Accounting Representative II in Cincinnati, OH to manage Revenue Cycle accounts receivable. This role involves collaborating with departments for prompt payer and patient payments, following up on outstanding claims, and monitoring denial reasons.

The ideal candidate will have 3-5 years of relevant experience in Revenue Cycle, possess a strong understanding of claims management and payer guidelines, and demonstrate productivity and quality standards.

Qualifications

• Minimum 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.
• Superior understanding of third-party payer guidelines and state/federal regulations.

Responsibilities

• Communicate with payers to follow up on outstanding claims.
• Monitor, review, and resolve denial reason codes.
• Analyze data to track collection efforts and identify trends.
• Assist staff in prioritizing follow-up efforts.

Skills

Claims management

Revenue Cycle functions

Problem-solving

Data analysis

Education

High School Diploma or GED

Associate degree

Job description

Patient Accounting Representative II, Pat Fin Svc-Billing-Follow-Up, Full Time, First Shift

Job Description

Managing Revenue Cycle accounts receivable, following standard Operating Departmental Procedures to ensure prompt payment of payer and patient payments. Responsible for collaborating with other departments, or third parties, to drive payer and patient collections.

Responsibilities

Revenue Cycle Functions:

Communicates directly with payers to follow up on outstanding claims and achieve timely reimbursement. This may include obtaining claim status, submitting reconsiderations, or submitting appeals.

Monitors and reviews denial reason codes to identify root causes; works with payer contracting, other areas of the revenue cycle, and payer representatives, if necessary to resolve issues

Analyzes data to track collection efforts, identify trends, and provide team with updates and ideas for improvement

Monitors payer files for accuracy, ensures payer documentation is completed by follow-up staff, and assists in updating files with pertinent information as necessary

Assists other follow-up staff in identifying high-risk accounts and prioritizing follow-up efforts

Helps to work and resolve accounts from other staff members’ workloads to prevent backlogs and fills in as needed for absent staff

Maintains superior understanding of claims management, third‑party payer guidelines, state and federal regulations, and all other functions of the job; educates and trains other follow-up staff as needed

Maintains compliance with HIPAA guidelines and ensures staff maintain discrepancy when handling patient information

Works independently to resolve claims issues

Participates in continuous quality improvement efforts on an ongoing basis, establishing goals with supervisors and tracking progress

Offers suggestions to improve individual and team productivity

Maintains a quality review score of 90% or greater on department quality reviews

Assists supervisor with identifying departmental areas in need of improvements

Self‑Development:

Attends 1 or more UC Health training and development courses per year

Other duties as assigned

Productivity:

Maintains 100% or greater each week on department productivity scoring and takes responsibility for individual productivity standards

Quality

Other duties as assigned

Qualifications

Education

Minimum Required: High School Diploma or GED. Preferred: Associate degree.

Experience

Minimum Required: 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

UC Health is an EEO employer.

Job Info

• Job Identification 22828
• Job Category Finance
• Posting Date 05/18/2026, 03:25 PM
• Locations 3200 Burnet Ave, Cincinnati, OH, 45229, US
• For RN positions are you willing to accept New RN graduates? N/A
• Employer UC Health, LLC